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The ‘Theft by Finding’ Law for Lost and Found Items
How to Enhance Service Delivery Standards
Standard Procedure to Access Guest Rooms
How to Handle Dangerous or Suspicious Circumstances in a Hotel
How to Report Malfunctions as Required
Liaise with Other Staff and Departments to Provide Supplementary Advice
How to Demonstrate the Use of Items Delivered to Guest Room
Keys to Providing Advice to Guests about the Use of Items
Advise Guests on Services and Items Available in Housekeeping Department
How to Handle Guest Request of Removing Items from the Room
How to Collect Loaned Items
How to Set Up Equipment in Guest Rooms
How to Handle Housekeeping Requests from Guests
Keys to Liaise with Other Staff
Types of Housekeeping Requests from Staff
Types of Housekeeping Requests from Guests
By AJAR Hospitality, 0 529 Nov 5, 2019
AJAR.id – Hello Ajarian! All items handed in It is possible to staff – or members of the public, guests or customers – who take items found...
By AJAR Hospitality 0 529 Nov 5, 2019
By AJAR Hospitality, 0 513 Oct 8, 2019
AJAR.id – Hello Ajarian! As the staff member working in the environment where the guest resides and being the contact point for the guest, your input,...
By AJAR Hospitality 0 513 Oct 8, 2019
By AJAR Hospitality, 0 750 Oct 8, 2019
AJAR.id – Hello Ajarian! Every hotel will have its own standard procedures for accessing and entering a guest room. Even if these are not provided in...
By AJAR Hospitality 0 750 Oct 8, 2019
By AJAR Hospitality, 0 3206 Oct 8, 2019
AJAR.id – Hello Ajarian! Accommodation establishments are the setting for many illegal activities and all room attendants must be alert for signs this...
By AJAR Hospitality 0 3206 Oct 8, 2019
By AJAR Hospitality, 0 1374 Oct 8, 2019
AJAR.id – Hello Ajarian! There may be times when you will come across equipment that is malfunctioning – either not working as intended, making...
By AJAR Hospitality 0 1374 Oct 8, 2019
By AJAR Hospitality, 0 596 Oct 7, 2019
AJAR.id – Hello Ajarian! Each housekeeping staff member will be required to have a sound basic understanding of the items in the guest room and how they...
By AJAR Hospitality 0 596 Oct 7, 2019
By AJAR Hospitality, 0 1036 Oct 7, 2019
AJAR.id – Hello Ajarian! Whilst providing advice is very helpful in helping a guest to use and enjoy items in a rooms, quite often you will be required...
By AJAR Hospitality 0 1036 Oct 7, 2019
By AJAR Hospitality, 0 1335 Oct 7, 2019
AJAR.id – Hello Ajarian! From time-to-time you will be required to help guests use items delivered to or already in their room. This may be because guests...
By AJAR Hospitality 0 1335 Oct 7, 2019
By AJAR Hospitality, 0 1758 Oct 7, 2019
AJAR.id – Hello Ajarian! Many guests will have direct requests and are clear as to what housekeeping can provide. However, for some guests, this...
By AJAR Hospitality 0 1758 Oct 7, 2019
By AJAR Hospitality, 0 1160 Oct 7, 2019
AJAR.id – Hello Ajarian! Whilst the majority of requests involve items to be taken to the room, there are times when requests involve items being taken...
By AJAR Hospitality 0 1160 Oct 7, 2019
By AJAR Hospitality, 0 462 Oct 7, 2019
AJAR.id – Hello Ajarian! There may be times when the guest will only require an additional piece of equipment for a certain time span – a short-term...
By AJAR Hospitality 0 462 Oct 7, 2019
By AJAR Hospitality, 0 1189 Oct 7, 2019
AJAR.id – Hello Ajarian! From time to time the housekeeping department may be asked to help set up items requested by guests. These requests need to be...
By AJAR Hospitality 0 1189 Oct 7, 2019
By AJAR Hospitality, 0 5996 Oct 4, 2019
AJAR.id – Hello Ajarian! In most cases, it will be the responsibility of housekeeping to carry out any guest requests that they receive. This is generally...
By AJAR Hospitality 0 5996 Oct 4, 2019
By AJAR Hospitality, 0 1375 Oct 4, 2019
AJAR.id – Hello Ajarian! Guests or staff may have requests which must be addressed. In some cases these tasks can be performed by yourself or within the...
By AJAR Hospitality 0 1375 Oct 4, 2019
By AJAR Hospitality, 0 4487 Oct 4, 2019
AJAR.id – Hello Ajarian! Housekeeping not only services the needs of the guest. As the department responsible for the cleanliness of a property, it is...
By AJAR Hospitality 0 4487 Oct 4, 2019
By AJAR Hospitality, 0 13315 Oct 4, 2019
AJAR.id – Hello Ajarian! Housekeeping is an important area in any accommodation property. Most people see housekeeping as simply ‘cleaning guest...
By AJAR Hospitality 0 13315 Oct 4, 2019
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