AJAR.id – Hello Ajarian! When the used trays are returned to the room service area, staff remove the items from a tray stack dirty or used crockery and cutlery together for transport to the dishwashing area, or unload these items directly to dishwasher trays or containers. Some Hotels or resorts may put items into a soaking solution before washing.
Glassware is often washed separately. As glassware is removed from trays it should be stacked or grouped wine glasses together, water glasses etc. If available, place the glasses into the glass washing trays.
The hotel or resort may have a 'wash by hand' procedure then room staff should place items in the appropriate sink or receptacle and check the washing schedule. Hand washing may start with glassware and continue with cutlery and then crockery to take advantage of reuse of water.
Small items are normally cleaned and washed in a dish washer; there may be one for room service only or a shared area for washing. Room Service and the Hotel's suites may have distinctive crockery and cutlery and they need to be monitored when washed in a shared area. Having been washed and sanitised items may need to be polished before storing. There may be a range of smaller items which will require hand cleaning, for examples bud vases, newspaper holders.
Nurturing You to Grow!
Written by: Alan Hickman, Evelyn Collins, Linda Wilson
Subject Matter: Provide Room Service